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Ellen Cole

Ellen Cole

Little Seed Group

About this Session

The 2010 Equality Act states that providers of services need to take steps to make their communications accessible, including on social media. Evidence currently available suggests that over 80% of UK-based organisations have inaccessible social media content, meaning they’re excluding 20% of the UK population from finding out more about them and their products/services.

During this talk, Ellen will help you better understand what social media accessibility is, the impact that inaccessibility can have on your organisation, the challenges users face on your social media channels and how to improve social media accessibility.

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