In this talk, Greg will explore what product discovery looks like when AI agents, not humans, are doing the shopping. He'll examine how machines evaluate products differently to people, why most product content isn't ready for this shift, and what teams can do today to optimise for the customers they'll never see.
When Machines Go Shopping: Optimising Product Discovery for the Age of AI Agents
Brighton, Spring 2026
About this session
Skyline, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom
Thu 30 Apr, 2026 | 11:20 AM
