BrightonSEO

Zero-Click Searches

Advanced SEO Tracking Framework for Zero-Click and AI Search

Brighton, October 2026

In this talk, Simone will address the blind spot in the AI search space and propose a framework to map AI-friendly search queries by combining your first-party data from Google Search Console, Bing, and server logs. The objective of the session is to provide a robust tracking framework to capture AI search signals while laying the groundwork for prompt building

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About this session

Auditorium 2, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom

Fri 09 Oct, 2026 | 02:00 PM

What Zero-click Behaviour Actually Means Psychologically

Brighton, October 2026

AI hasn’t just changed where people search; it’s changing how people make decisions.

As AI Overviews, ChatGPT and other answer engines become part of everyday discovery, more searches are ending without a click. But what if zero-click behaviour isn’t really about clicks at all?

Drawing on the latest SearchPulse research, Becky Simms explores the psychology behind modern discovery behaviour: when users trust AI summaries without verification, when they seek additional reassurance, and where the line sits between searching for information and delegating decisions.

This session explores concepts including cognitive ease, scroll fatigue, trust, verification behaviour and the growing expectation that technology should reduce effort and make decisions easier.

Attendees will learn:

What zero-click behaviour actually means psychologically
Why "good enough faster" is reshaping user expectations
How trust, verification and cognitive ease influence decision-making
Where audiences still want exploration versus where they want delegation
The difference between search-support and decision-support content
What these behavioural shifts mean for future search and content strategies

Combining behavioural science, search strategy and fresh consumer research, this session will help marketers understand what is really happening behind declining clicks and how to adapt their strategies accordingly.

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About this session

Auditorium 2, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom

Fri 09 Oct, 2026 | 02:00 PM

Same Company, Two Competing Brands: What Zero-Click Search Reveals When You Compare Yourself to Yourself

Brighton, October 2026

This talk is a head-to-head organic search comparison between EasyVista and OTRS, two ITSM software brands that compete in the same market for the same buyers, under the same parent company. Using real, non-anonymized Google Search Console data from both properties, I'll show how two brands with shared internal visibility still perform very differently under zero-click search conditions, and why.

This isn't an external competitor analysis, it's something most SEOs never get to run: a controlled comparison where you have full internal access to both sides. I'll walk through how to isolate zero-click impact when comparing two organic profiles you fully control, which query types show the widest performance gap between the two brands, and what structural or content differences explain why one loses more visible traffic than the other on identical or near-identical query sets.

Attendees will see actual comparative data from two named, real B2B software brands, not anonymized aggregates, and get a rare look at how zero-click search reshapes competitive visibility even within a single company's own portfolio.

The second half is tactical: a replicable framework for running this same brand-vs-brand zero-click analysis internally, what GSC data can and can't tell you when comparing your own properties, and how to reframe organic reporting around visibility rather than clicks when you're benchmarking brands you own against each other.

This isn't a vendor pitch, it's a transparent internal data comparison that most companies never publish, showing exactly where zero-click search creates winners and losers even inside the same portfolio.

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About this session

Auditorium 2, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom

Fri 09 Oct, 2026 | 02:00 PM