In this talk, I’ll explore how human decision-making has shifted from exploration to validation, and what that means for search, content, and emerging AI-led discovery experiences. The session will blend psychology, search intelligence, and future-facing platforms to help marketers rethink how discovery actually works today.
The Cost of Human Effort in Modern Discovery - How Psychology and AI Are Reshaping Profitable Growth In Search
About this session
Auditorium 1, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom
Thu 30 Apr, 2026 | 03:30 PM
From Keywords to Conversations: Winning in an AI-First Search World With Audience-Focused Content
It’s a tricky time to be in SEO. AI-driven search is reshaping how people find answers, but measuring visibility within LLMs is almost impossible (despite what many tools are claiming!) - and likely will be for a while, because prompts are not keywords. Audiences might type more 'traditional' search terms into tools like ChatGPT to start with but as their understanding and trust develops, user prompts will evolve to become more complex, contextual, and deeply personal (i.e they'll shift from 'best running shoes' to 'I'm thinking about training for a 10k for the first time - my current trainers are knackered so I need some new ones. I'm size 5 and prefer well cushioned shoes although I don't know about my pronation. What should I get?') and so we'll never be able to prioritise according to 'prompt volume'. This talk will explore how we can adapt by shifting from chasing search volumes to deeply understanding audiences, needs, and behaviours. I'll share tips for finding killer audience insights and turning them into content that will resonate with Google, LLMs and real people, now and in the future, including a custom GPT that I'll make available to the audience.
About this session
Auditorium 1, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom
Thu 30 Apr, 2026 | 03:30 PM

