Analyzing customer insights: unleashing SEO potential from support queries

brightonSEO October 2024

Folashade will discuss the hidden potential of harnessing customer insights from contact queries and customer support to bolster SEO strategies. By examining customer interactions, businesses can uncover valuable long-tail keywords, optimize content to meet audience needs, and inform targeted link building. In addition, integrating machine learning into the analysis of large datasets from customer interactions can provide deeper insights and identify patterns that human analysis might miss. Ultimately, by combining human understanding with machine learning capabilities, businesses can gain a competitive edge in the digital landscape by staying attuned to customer needs and optimizing their websites accordingly.

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