In this talk, Becky will aim to give you a framework to follow to uncover what to measure for your e-commerce business. Plus, how to tie this together across the customer journey and not forgetting, how to sell this back into the business.
Key takeaways:
A framework to follow to review your measurement and reporting plans.
An understanding of how to link your reporting to the customer journey.
A toolkit grounded in behavioural science to get buy-in for your new reporting strategy.
It's not just about ROI, what other metrics matter?
Ecommerce Marketing Show September 2023About this session
Skyline, Brighton Centre, Kings Road, Brighton and Hove, Brighton, BN1 2GR, United Kingdom
Wed 13 Sep, 2023 | 04:10 PM - 04:30 PM