This Masterclass talk is designed for agency professionals and account managers who are looking to grow their client retainers, increase client retention rates, and effectively set themselves up for future growth.
We’ll cover multiple areas related to client retainer growth, account management and new business. Rooted in real life examples, Alex will provide actionable takeaways and tips, covering:
- Pitching new business for long-term growth
- Effective client upselling and fee management
- Sustainable team growth and positioning your service
You can bring a laptop but it’s not necessary. There will be breaks and a Q&A session at the end to address any questions or concepts not covered during the modules, as well as templates to takeaway and use.
