Who should attend this course?
This course is essential for anyone that wants to increase the impact of their digital marketing. Learn how to properly understand your customers and their behaviour and how that knowledge can be practically applied to your marketing activity. Creating better results from your campaigns.
Attending this course will allow you to:
- Understand how behavioural science and marketing work together
- Learn more about human behaviour
- Get introduced to some of the most popular behavioural science theories and models
- Learn a practical behavioural change framework
- Understand the differences between ‘good’ and ‘bad’ behavioural science applications.
What to expect
This course combines theoretical learning with lots of practical exercises, meaning you will finish the day with more knowledge around behavioural sciences but also the framework and practical tools that you can start to apply to your thinking and activity straight away.
Centred around a behavioural change process, attendees will be introduced to some of the key topics related to behavioural sciences, plus a series of recognised models that are used by governments, public health organisations and brands across the world to help shape behaviour.
Course Content
The day’s course content will include:
How humans make decisions
- System 1/System 2 thinking
- Cognitive Biases
- Nudge Theory
What is behavioural science and why is it good for marketing?
- Examples of good use of behavioural science in practice
- A note on ethics
The behavioural change process
- Identifying the behaviour to change
- Understanding your audience with the COM-B model
- Creating interventions and solutions with the COM-B and EAST models
- Implementing, testing and refining
Access to brightonSEO with your training ticket
As this course takes place the day before the main brightonSEO conference, your training ticket will give you access to both your training day plus both days of the conference - the biggest SEO conference in the world. Now that's a lot of SEO for your buck!
We may cancel courses which don't have enough enrolments, and if so we’ll let you know and give you the opportunity to swap to an alternative course or have a refund.