BrightonSEO
PLAN YOUR VISIT

Attendee information

We can't wait to welcome you to San Diego this September 23-24. We know how overwhelming a conference can be, so here is a handy guide of everything practical for your visit.

Not booked yet? Grab your ticket here

The basic info:

📍 Location: Seaport Ballroom & Palm Foyer
📅 Conference Dates: Tuesday 23 & Wednesday 24 September
⏰ Doors Open: 8:15 AM | Talks Start: 9:15 AM | Sessions End: 5:30 PM

Your ticket includes access to both brightonSEO and Hero Conf and all tracks across the two days.

Note: If you are booked into a training course on Monday September 22, all information will be sent out to you in advance.


Before you arrive:

✅ Check Your Ticket & Badge

  • Log in to your ticket to confirm your details.You have been emailed this via Tito - our ticketing platform.
  • Ensure your name, job title, and company are correct—these will appear on your badge.
  • Update or reassign tickets if needed.
  • If you can no longer make the event, please cancel or re-assign asap.

🎟 Print Your Badge

  • We’ll email you your badge before the event.
  • Print in color if possible and bring it with you.
  • Can’t print? We’ll issue a badge onsite (but it may take longer and you may have to wait in line for a bit).

📅 Plan Your Schedule

📖 Read the Code of Conduct
We’re committed to a safe, inclusive, and enjoyable event. Please review the Code of Conduct to understand our expectations.

📱 Make connections
Use hashtags #brightonSEO and #HeroConf to join the conversation online. Check out our social media toolkit for support with letting others in your network know you'll be at the event.

🏨 Book your hotel room
Make the most of our preferential rate with our conference venue, Manchester Grand Hyatt, and book your room via our block.

Onsite information:

🎟 Badge information

Already printed your badge at home? Then head straight to the Palm Foyer by Seaport Ballroom on level 2 of the Manchester Grand Hyatt San Diego.

Need to print your badge onsite? Head to Boardwalk (by Marina Courtyard on level 1) and the team will be on hand to help print your badge. You can then head up to Palm Foyer by Seaport Ballroom. Boardwalk will be open until 11.45am (after which time badges can be printed at Palm Foyer).

🎉 Networking & Social Events
Networking is open to all attendees from both conferences. Some activities need to be pre-booked so do check them out asap.

  • Happy Hour Receptions are on the expo floor:
    • Tuesday: 5:30 – 6:30 PM
    • Wednesday: 4:30 – 5:00 PM

🧳 Packing Tips

  • Bring your printed badge, water bottle, and phone charger/power bank.
  • Dress is casual - layers recommended (air-con can be chilly).
  • Bag drop is available but limited.

🌐 WiFi Access

  • Network: @Hyatt_Meeting
  • Password: brightonSEO

Accessibility & welfare:

  • A quiet room will be available in La Jolla B (2nd floor).
  • Additional accessibility and welfare information is available - reach out to [email protected] if you need any support.

Travel & parking:

🚗 Parking at the Venue:

  • Park on levels 3–6.
  • Pick up a voucher at registration for discounted rates.

✈️ Travel Guides:
Check our travel resources for getting to San Diego and what's on while in town.